Customer Service Update Regarding Tisas Products
Over the past few weeks, some of you may have noticed the wind down of Tisas-related products across SDS Arms channels. As outlined in our recent press release, our exclusive agreement with TİSAŞ Trabzon Silah Sanayi has come to an end.
As a result of this transition, SDS Arms will no longer be importing, distributing, servicing, or providing warranty support for Tisas-manufactured firearms.
Warranty & Service Support
Customers who currently own Tisas firearms should be advised that warranty coverage and service support will now be handled by the new U.S. importer, Tisas Arms Corp.
If you require warranty assistance, parts, or service, please contact Tisas Arms Corp directly using the contact information provided in their official announcement. As with any operational transition, there may be temporary service delays as their support infrastructure ramps up. We appreciate your understanding during this period.
Moving Forward
While this chapter has closed, SDS Arms remains focused on moving forward in a positive direction. We continue to strengthen and diversify our portfolio with innovative products and strategic partnerships that support long-term growth and customer value.
We remain proud to offer firearms under our established brands, including MAC, Inglis, Tokarev USA, and Spandau Arms, and we are excited about what’s ahead.
We sincerely appreciate the customers, dealers, and partners who have supported SDS Arms throughout this transition. Our commitment to quality products and responsive customer service remains unchanged.